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Privacy Policy

STARKIDS SALON SPA (Starkss) Privacy Policy

Last updated: December 9, 2020


Starkids Salon Spa (a subsidiary of Kiddossalon pty ltd), is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the starkss.com.au website and governs data collection and usage. By using the Starkss website, you consent to the data practices described in this statement. Collection of your Personal Information


WE COLLECT YOUR INFORMATION IN VARIOUS WAYS, INCLUDING WHEN YOU:
  • visit our website
  • register to use any platforms, including Online Ordering
  • when you “Like” our Facebook page or participate in any surveys, promotions and competitions through our Facebook page;
  • place an order via online ordering (whether on our website itself or in an application);
  • interact or follow our social media pages/profiles like Facebook and Instagram;
  • enter into a competition or promotion through any medium;
  • participate in a survey;
  • participate in focus groups, polling and market research activities;
  • apply for a job with us;
  • submit feedback;
  • submit any query to the Privacy Officer;
INFORMATION FROM INTEGRATED SIGN-ON SERVICES

If you chose to create an account using an existing Facebook, Google or Twitter (“External Account Provider”) account (“External Account”), you are providing Starkss with permission to obtain your personal information via the External Account Provider. The information that we obtain from the External Account Provider will be confirmed by the External Account Provider during the Starkss account creation process. Please review the External Account Provider’s privacy policy for further information about the information they hold and their information sharing practices. Please note that after completing this process, your Starkss account will be linked with your External Account. Your Account will be accessible so long as your External Account remains active.  StarKss will treat the information as Personal Information and will use it in the ways described in this Privacy Policy.


WHAT INFORMATION WE COLLECT:

Starkss collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Starkss also collects anonymous demographic information, which is not unique to you, such as your post code, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by starkss.com.au. This information can include: your IP address, browser type, access times and referring website addresses. This information is used by Starkss for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Starkss website.


USE OF YOUR PERSONAL INFORMATION

Starkss collects and uses your personal information to operate the Starkss website and deliver the services you have requested. Starkss also uses your personally identifiable information to inform you of other products or services available from Starkss and its affiliates. Starkss may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Starkss does not sell, rent or lease its customer lists to third parties. Starkss may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Starkss may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to www.starkss.com.au, and they are required to maintain the confidentiality of your information.

Starkss does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Starkss keeps track of the pages our customers visit within starkss.com.au, in order to determine what Starkss services are the most popular. This data is used to deliver customised content and advertising within Starkss to customers whose behaviour indicates that they are interested in a particular subject area.

Starkss website will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Starkss or the site; (b) protect and defend the rights or property of starkss.com.au; and, (c) act under exigent circumstances to protect the personal safety of users of starkss.com.au, or the public.


USE OF COOKIES

The Starkss Web site uses “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise starkss.com.au pages, or register with starkss.com.au site or services, a cookie helps starkss.com.au to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the web site, the information you previously provided can be retrieved, so you can easily use the starkss.com.au features that you customised.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of starkss.com.au.


SECURITY OF YOUR PERSONAL INFORMATION

Starkss secures your personal information from unauthorised access, use or disclosure. Starkss secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol (256 bit).


CHANGES TO THIS STATEMENT

Starkss will occasionally update this Statement of Privacy to reflect company and customer feedback and the law. Starkss encourages you to periodically review this Statement to be informed of how Starkss is protecting your information.


RETENTION OF YOUR PERSONAL DATA

Starkss will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Starkss will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.


DETAILED INFORMATION ON THE PROCESSING OF YOUR PERSONAL DATA

Service Providers have access to Your Personal Data only to perform their tasks on Our behalf and are obligated not to disclose or use it for any other purpose.

ANALYTICS

We may use third-party Service providers to monitor and analyse the use of our Service.

Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

ADVERTISING

We may use Service providers to show advertisements to You to help support and maintain Our Service.

Google AdSense & DoubleClick Cookie: Google, as a third party vendor, uses cookies to serve ads on our Service. Google’s use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visit to our Service or other websites on the Internet. You may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings web page: http://www.google.com/ads/preferences/
Facebook: Their Privacy Policy can be viewed at https://www.facebook.com/policies/ads/

EMAIL MARKETING

We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us. We may use Email Marketing Service Providers to manage and send emails to You.

  • MailChimp: Their Privacy Policy can be viewed at https://mailchimp.com/legal/
PAYMENTS

We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g. payment processors).

We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

  • Apple Store In-App Payments: Their Privacy Policy can be viewed at https://www.apple.com/legal/privacy/en-ww/
  • Google Play In-App Payments: Their Privacy Policy can be viewed at https://www.google.com/policies/privacy/
  • Stripe: Their Privacy Policy can be viewed at https://stripe.com/us/privacy
  • Tyro: Their Privacy Policy can be viewed at https://www.tyro.com/privacy-policy/
  • PayPal: Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full

BEHAVIOURAL REMARKETING

The Company uses remarketing services to advertise on third party websites to You after You visited our Service. We and Our third-party vendors use cookies to inform, optimise and serve ads based on Your past visits to our Service.

Google Ads (AdWords): Google Ads (AdWords) remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customise the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads. Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy
Facebook: Facebook remarketing service is provided by Facebook Inc. You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950. To opt-out from Facebook’s interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217. Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings. For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation


CONTACT INFORMATION

Starkss welcomes your comments regarding this Statement of Privacy. If you believe that Starkss has not adhered to this Statement, please contact Starkss at contact@starkss.com.au

We will use commercially reasonable efforts to promptly determine and remedy the problem.


CONDITIONS OF USE

Please Note: All product images are digital and are for illustration purposes only. Colours and shades may therefore vary from image/description.


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