Our online store accepts Mastercard, VISA, American Express, Discover, Paypal and Direct Bank Transfer. Your account will be debited at the time of order and the transaction will appear on your statement.
We take website and credit card security very seriously and always endeavour to provide a secure, safe environment from which to conduct online transactions. We have taken all reasonable measures to ensure that your credit card and personal details are kept safe at all times. All pages that require you to enter your personal information or payment details on our site are secure, using 128 bit SSL encryption. To ensure that the page you are viewing is secure, look for a padlock icon in your browser, this verifies the authenticity and validity of our website security. This type of security ensures your order and payment details remain secure over the internet. We do not under any circumstances store credit card details. To find out more, please read our Privacy Policy.
We’re sorry to hear that you’re having difficulties on our website. First, we recommend clearing your cookies or switching to another browser. If the problem still exists, then we recommend trying a different payment method.
We have a flexible return policy. Please refer here for full details of our return policy.
Yes, we do ship to New Zealand outside Australia.
If we have not processed the order, you can easily cancel or change the order. Please contact us immediately with your order number and our team can help you out.
Within 1-2 days of placing your order (Monday to Friday), your items will be securely packed and shipped. You will then receive an email with a tracking number to track your order.